Dear Rose Hill Families and Friends:
As you are all aware, we are in the midst of a time like none this generation has ever experienced as the Coronavirus (COVID-19) remains first and foremost on all of our minds. At Rose Hill Center, our leadership team continues to monitor the situation as it unfolds, taking guidance from public health experts, including our local health department, city and state officials, and the Centers for Disease Control and Prevention (CDC).
At the same time, we have implemented a number of new procedures to ensure the safest environment possible at our campus. I want to assure you that nothing is more important to me and the rest of our leadership team than the safety and well-being of our residents and staff. With this in mind, I want to share with you our efforts to prevent the spread of COVID-19 and do our part in this public health emergency.
To comply with Michigan Governor Gretchen Whitmer’s recent order, we have directed all staff who are not responsible for the direct care of our residents, to stay at home until April 14, 2020. We firmly believe this will greatly reduce potential exposure on our campus, helping to prevent the spread of COVID-19 within our community and limit the already growing burden on local hospitals and other healthcare facilities.
We have restricted visitor access, allowing only those who provide essential services such as food and medical care, to enter our buildings after being screened for symptoms and exposure. We also have stepped up our cleaning and sanitization efforts throughout our entire campus and, in an effort to be proactive, have allocated space where residents can be quarantined in the event they exhibit signs or symptoms from possible exposure.
Our health care staff has conducted daily temperature readings of all our residents and continues to remind everyone of the CDC guidelines for proper hand hygiene. In an effort to promote social distancing, we’re staggering meal times to allow only small groups to convene in the dining area at a particular time. We’re also coordinating meal deliveries to individuals who may be at greater risk, including older residents and those with underlying health conditions.
In just this past week, we all saw a whirlwind of news coverage as it relates to efforts to contain the spread of COVID-19 in southeast Michigan, statewide, across our nation and around the world. Our staff clearly recognizes that the COVID-19 outbreak may cause additional stress or anxiety for our residents and has been diligently working to provide the necessary support.
We have a full team of case managers, counselors and physicians who provide highly-specialized mental health care available to meet the varying needs of our residents. We have modified and increased the number of leisure activities and continue to find new ways to keep residents engaged in their health care journeys.
As we continue to navigate these coming days and weeks, I want to thank everyone for their continued support of our staff and residents at Rose Hill Center. We will continue to stay in touch with you as developments unfold, however, please do not hesitate to call us at (866) 809-7017 with any questions.
Once again, thank you again for supporting our team. We will get through this together.
Rochelle Rothwell
President and CEO
